Grounded AI assistant
Answers from your catalogue, policies and approved knowledge — with retrieval before generation, so it quotes real prices instead of guessing.
Nexora runs your WhatsApp, Messenger, email and web chat through one grounded AI assistant — then turns those conversations into real orders, payments and deliveries. Ask it anything below.
Ask Nexora
Our services, how it works, or what you want to buy
Answers about products come from live merchant catalogues. Always confirm details with the seller before ordering.
Everything included
Each piece is built to work with the others, so a conversation becomes an order, an order becomes a shipment, and every step is recorded.
Answers from your catalogue, policies and approved knowledge — with retrieval before generation, so it quotes real prices instead of guessing.
WhatsApp, Messenger, Facebook comments, email and web chat converge into a single thread per customer, with full history.
Products, services, variants and media move through draft, review and publish — nothing goes live by accident.
Identities merged across channels, with consent tracking, notes and a complete interaction timeline.
Inventory and bookable resources are held while a customer decides, then released automatically if they don't.
Gateway and manual confirmation, refunds as a first-class action, and idempotency so a retry never charges twice.
Connect multiple couriers and route by real per-courier success rates, with webhook tracking end to end.
Trigger on conversations, buttons or forms. Versioned workflows, pausable, with a retryable execution log.
Daily conversation, order and revenue metrics — plus per-request AI spend with budget alerts before the invoice.
Encrypted secrets, rotating refresh tokens with theft detection, two-factor auth and a tamper-evident audit trail.
Shoppers describe what they need in plain language and get AI-summarised results across every participating merchant.
Any thread escalates to a person instantly, with full context — then returns to automation with one click.
Omnichannel
A customer who asks on Facebook, follows up on WhatsApp and emails a week later is still one person with one history — not three strangers.
Cloud API, templates, media
Messenger
Threads, quick replies
FB Comments
Public reply and DM
SMTP out, inbound parsing
Web Chat
Embeddable widget
More channels connect through the integration hub.
Getting started
No developer, no migration project. Four steps, each one useful on its own.
Sign up, verify your email and name your business. Timezone and currency are set once and respected everywhere.
Import products or services, then upload the documents your assistant should answer from. You approve every source before it goes live.
Link WhatsApp, Messenger, email or drop the web chat widget on your site. Conversations start landing in one inbox.
It answers, qualifies, checks stock and drafts orders. Anything sensitive waits for your confirmation.
Mobile first
Built as a progressive web app, so it installs in seconds on Android and iOS with no store review and no download size.
Opens from your home screen with the shell already cached.
New messages, approvals and payment confirmations reach you immediately.
Recently viewed content stays readable on a weak connection.
Questions
No. Catalogue, knowledge and channel connections are all point-and-click. An API and webhooks exist if you want them, but nothing requires code.