Grounded AI assistant
Answers from your catalogue, policies and approved knowledge — with retrieval before generation, so it quotes real prices instead of guessing.
Platform
Everything needed to run the conversation
Not a chatbot bolted onto a store. A single system where the assistant, the catalogue, the order and the courier all know about each other.
Everything included
One platform instead of seven tools
Each piece is built to work with the others, so a conversation becomes an order, an order becomes a shipment, and every step is recorded.
One omnichannel inbox
WhatsApp, Messenger, Facebook comments, email and web chat converge into a single thread per customer, with full history.
Catalogue with workflow
Products, services, variants and media move through draft, review and publish — nothing goes live by accident.
Unified customer record
Identities merged across channels, with consent tracking, notes and a complete interaction timeline.
Stock and slot holds
Inventory and bookable resources are held while a customer decides, then released automatically if they don't.
Payments without duplicates
Gateway and manual confirmation, refunds as a first-class action, and idempotency so a retry never charges twice.
Courier intelligence
Connect multiple couriers and route by real per-courier success rates, with webhook tracking end to end.
No-code automation
Trigger on conversations, buttons or forms. Versioned workflows, pausable, with a retryable execution log.
Analytics and AI cost
Daily conversation, order and revenue metrics — plus per-request AI spend with budget alerts before the invoice.
Security by construction
Encrypted secrets, rotating refresh tokens with theft detection, two-factor auth and a tamper-evident audit trail.
Conversational marketplace
Shoppers describe what they need in plain language and get AI-summarised results across every participating merchant.
Human handover
Any thread escalates to a person instantly, with full context — then returns to automation with one click.
Omnichannel
Five front doors, one conversation
A customer who asks on Facebook, follows up on WhatsApp and emails a week later is still one person with one history — not three strangers.
WHWhatsApp
Cloud API, templates, media
ME
Messenger
Threads, quick replies
FB
FB Comments
Public reply and DM
EMEmail
SMTP out, inbound parsing
WE
Web Chat
Embeddable widget
+
More channels connect through the integration hub.
Getting started
Live by this afternoon
No developer, no migration project. Four steps, each one useful on its own.
- 01
Create your workspace
Sign up, verify your email and name your business. Timezone and currency are set once and respected everywhere.
- 02
Add catalogue and knowledge
Import products or services, then upload the documents your assistant should answer from. You approve every source before it goes live.
- 03
Connect your channels
Link WhatsApp, Messenger, email or drop the web chat widget on your site. Conversations start landing in one inbox.
- 04
Let the assistant work
It answers, qualifies, checks stock and drafts orders. Anything sensitive waits for your confirmation.