Terms of Service
These terms govern your use of the platform. They are a starting template and must be reviewed by your own legal counsel before launch.
Your account
You are responsible for the accuracy of your account details, for keeping your credentials secure, and for all activity under your workspace. Enable two-factor authentication on every administrative account.
Acceptable use
You may not use the platform to send unsolicited bulk messages, to impersonate another business, or to process transactions for goods and services prohibited by your payment or messaging providers.
Your content
You retain ownership of your catalogue, knowledge sources and customer data. You grant us only the licence necessary to host and process that content in order to operate the service for you.
AI-generated output
The assistant answers from the content you approve. You remain responsible for reviewing the commitments made in your conversations, including prices, availability and delivery promises.
Availability and changes
We aim for continuous availability but do not guarantee uninterrupted service. Material changes to these terms will be communicated before they take effect.
Termination
You may close your workspace at any time. We may suspend a workspace that breaches these terms, with notice where circumstances allow.
Last updated November 2026.